Terms and Conditions
LEGAL CONTRACT BINDING
When a client purchases a service from squarespacedevs, they
agree to the Legal Contract Binding, which includes handling
responses to legal notices related to Trademark Services,
Patents, and Lawsuits. If a customer decides to close their
business, they are responsible for submitting the required
cancellation documents to remove their legal name from the
business records. This safeguards the business owner from
any legal liabilities tied to the infringing business name.
If the customer fails to provide the cancellation
documentation, squarespacedevs will not be held liable and
assumes no responsibility for any legal damages incurred by
the business owner due to the infringement issue.
REVISION POLICY
The allotted number of revisions is based on your selected
package and you can demand as much revisions as stated in
your package details. We focus on providing the best
services to our customers and will continue revising until
your needs is met. You are not liable to pay additional
price if the design concepts are not changed. You will have
your revised design in 48 hours.
Any changes/revisions requested after the logo designs are
finalized will be treated as a new order and charged
separately.
REFUND POLICY
Squarespacedevs’s refund policy will be nil if;
- You have chosen a special package.
- The primary design concept has been approved.
- You have demanded revisions.
- The cancellation has been made due to reasons
non-related to the company.
- The company has not been contacted for more than 2 weeks
of project.
- Company’s policies, or policy, have been violated.
- Other company or designer has been approached for the
same project.
- The creative brief is lacking in required
information.
- A complete design change has been demanded.
- The claim has crossed the given ‘request for refund’
time span.
- The business is closing or changing name or
business.
- Reasons such as ‘change of mind’, ‘disagreement with
partner’ or other reasons that do not pertain to the
service will not be subject to refund under any
circumstances.
- If a client subscribes for a service bundle and happens
to be dissatisfied with a particular service, refund
will only be applicable on that particular service and
‘not’ the entire bundle.
- The client will not be entitled to any refunds after 7
days, from the date of purchase.
- Services including but not limited to Social Media
Marketing/Management, Search Engine Optimization (SEO),
Domain Registration, Logo Copyrights & Trademarks, Web
Hosting & Paid Plugins (SSL/DDoS) are not entitled to
refunds under any circumstances.
- In case of websites, refunds will not be entertained
once the client has approved the design and the website
is sent for development.
- Refund requests will not be entertained once the
logo/website designs are approved.
- A partial refund (not exceeding 25%) could be availed,
if client fails to provide the initial brief for the
logo/web design within 10 days of placing the
order.
- Refunds will not be processed after final
delivery of files following client approval.
Note: squarespacedevs holds all rights to reject any project
or cancel the contract whenever it deems necessary. After
the refund, you will not have any rights to use the designs
for any purpose; they will be the sole property of
squarespacedevs. The company will be the rightful owner of
the designs.
CLAIM YOUR REFUND
To claim your refund in accordance with our refund policy,
follow the following steps:
You can claim your refund by:
As soon as we receive your refund request, we will respond to
it at our earliest, once the required analysis is completed,
we will initiate the process.
After you have received your refund, you will not have any
rights to any designs submitted by squarespacedevs, the
information will be submitted the Copyright Acquisition of
the Government Copyright Agencies to maintain legality.
QUALITY ASSURANCE POLICY
We do our best to meet your requirements and our designers do
their best to fulfill your expectations.
We believe in providing best designs and each of our designs
is well researched and well crafted.
WE OFFER SATISFACTION GUARANTEE
- Our unlimited revisions policy is to make
sure that you are satisfied.
- We aim at exceeding your expectations and strive to
accomplish it.
- We do not stop our revisions until you are
completely satisfied with your design (number of
revisions will be according to your package).
DELIVERY POLICY
- The complete order will be sent to the
mentioned account on the date stated on Order
Confirmation as well as a confirmation email will also
be sent.
- The turnaround time will be according to the package,
the minimum time required is 2 business days.
- In case of urgent order, contact our
customer support team.
RECORD MAINTENANCE
Squarespacedevs keeps the records of finalized designs so
that in case of any misplaced order, you will be provided
the exact file. However, files extraction will be charged
additionally.
CUSTOMER SUPPORT
Our customer support is present 24/7 to answer all of your
concerns and queries, our team will answer your concerns
anytime and every time.
COMMUNICATION POLICY
- YOU agree that squarespacedevs is not
liable for any correspondence from email address (es)
other than the ones followed by our own domain i.e.
"..@squarespacedevs.com " or/and any toll free number
that is not mentioned on our website. squarespacedevs
should not be held responsible for any damage(s) caused
by such correspondence. We only take responsibility of
any communication through email address (es) under our
own domain name or/and via toll free number i.e. already
mentioned on squarespacedevs’s website.
- We are not responsible for any damages caused due to
other contact details not provided by us.
- Project activation charges will apply if client fails to
respond over a period of 45 days.
- We take full responsibility of all the
information provided through our official domains.
